On the website of each official university course, students can access the complaints/suggestions box by clicking on the corresponding icon.

From here, a form can be accessed where the following information is required:

• Name and surname(s).
• Name of UIMP course for which the complaint or suggestion is being made.
• Email where reply should be sent.
• Detail of complaint, suggestion, congratulations or comment.

Upon clicking SEND, the text will automatically be sent to This email address is being protected from spambots. You need JavaScript enabled to view it. (UIMP email) and to the partner entity’s email (MU email).

Complaints requesting specific actions which affect the student’s rights to admission, enrolment or academic file (marks review, grants, resits, etc.) will be processed according to UIMP regulations. Information is available by writing to This email address is being protected from spambots. You need JavaScript enabled to view it.

Exchange of information with partner centres

Partner centres and the UIMP will be mutually informed of the complaints, suggestions and proposals which are of relevance for the development and improvement of the courses which have been received by a means other than the suggesstions box on the UIMP website.

With a view to improving its courses, the complaints and suggestions will be duly analysed in the respective commissions and work groups and will be taken into account for making improvements.